Frequently Asked Questions

ORDER STATUS & DELIVERY

HOW WOULD I KNOW IF MY ORDER IS PLACED?

You will get a confirmation mail of the placed order and will further notify you once it is dispatched from the warehouse.

WHAT HAPPENS IF MY SHIPMENT DOES NOT GET DELIVERED ON TIME?

In case the order does not get delivered within 7-10 working days, you can write to us at help@maxytech.co. We will do our best to get it delivered for you at the earliest.

WILL MY AREA BY SERVICED BY YOUR LOGISTICS PROVIDER?

In case you want a confirmation on the pin code been serviced please write to us at help@maxytech.co.

ARE THERE ANY SHIPPING CHARGES ON DELIVERY?

There are no shipping charges for orders in India. In case of international orders shipping charges are applicable

WILL MY AREA BY SERVICED BY YOUR LOGISTICS PROVIDER?

In case you want a confirmation on the pin code been serviced please write to us at help@maxytech.co.

ORDER STATUS & DELIVERY

HOW CAN I CANCEL AN ORDER?

To make a cancellation, Please contact customer support within 24 hours from the time of order placed.

WHAT HAPPENS TO ORDERS WHERE PRODUCTS ARE RECEIVED IN DAMAGED CONDITION?

In that case, please place a return for the product by sending us an email to help@maxytech.co. Once the return request is placed we will pick the product and refund the whole amount without any additional cost.

PAYMENTS

MY PAYMENT FAILED WHILE MAKING A PURCHASE. WHAT SHOULD I DO?

Mail us the details of your transaction to help@maxytech.co, we will verify and get back to you at the earliest.

WHAT HAPPENS TO ORDERS WHERE PRODUCTS ARE RECEIVED IN DAMAGED CONDITION?

In that case, please place a return for the product by sending us an email to help@maxytech.co. Once the return request is placed we will pick the product and refund the whole amount without any additional cost.